Week 9- Motivation and Affect
Have you ever had a conflict that affected what you purchased? These conflicts of motivation are called Motivational conflicts.
What are the types of motivational conflicts?
Approach-Approach Conflict
This is when the consumer must choose between two desirable alternatives.
I remember in high school, and the process of picking out a prom dress rolled around. This was already an impossible task, but eventually, I had the choice between two dressed I loved. They were within the same price range, and so pretty. The decision was so difficult I actually left the final choice up to my mom!
Approach-Avoidance Conflict
This is the consumer desires a goal but also would like to avoid it at the same time.
I have been having trouble with my skin lately, and I have been breaking out quite frequently. I decided two weeks ago I would cut a lot of sugar out of my diet and start to drink more water. Although I have made this decision, I went out to dinner recently and decided to drink my beloved Coca-Cola. I know the sugar will make my skin break out, but I also love Coke.
Avoidance-Avoidance Conflict
This is when consumers make a choice which both alternatives are undesirable.
I need a vacuum recently. Although I did not really want to buy a vacuum I had to choose between a Dyson and a Shark. I chose the shark vacuum because of the warranty that is offered.
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